U.S. State Supplemental Privacy Notice

Last Updated Date: January 1, 2025

This U.S. State Supplemental Privacy Notice (“Supplemental Notice”) supplements our main Privacy Notice (collectively, our “Privacy Statements”) and applies to residents of U.S. states with comprehensive privacy legislation, such as the California Consumer Privacy Act of 2018, Oregon Consumer Privacy Act, Texas Data Privacy and Security Act, and other similar laws that may be enacted (each, a “State Privacy Law”). If you see any capitalized terms in this Supplemental Notice that are not defined here, they have the same meaning as in our main Privacy Notice.

Our Privacy Statements explain how we collect, use, and disclose information that identifies you or could reasonably be used to identify you (referred to in this Supplemental Notice as “personal information”). Please note these notices do not apply to information we collect in the job applicant or worker context. 

PropertyReach, LP is the primary entity responsible for the personal information you provide or that is collected through our Services, as detailed in our Privacy Notice.

Key Points to Understand:

  1. Data Sources: As part of our information practices, we collect publicly available information, including data sourced or derived from public records (referred to as “Publicly Available Information”).
  2. State Privacy Laws: While our Privacy Statements include certain information about our collection and use of Publicly Available Information, this type of data is generally not covered by State Privacy Laws.

If you have a disability that prevents or limits your ability to access our Privacy Statements, please contact us as at support@leadsherpa.com. We will work with you to provide the notices in an alternative format.

Collection and Disclosure of Personal Information.

The categories of sources from which we collect personal information and our business and commercial purposes for using personal information are set forth in the “Personal Information We Collect” (Section 2) and “How We Use Personal Information” (Section 3) of our Privacy Notice, respectively.

The tables below describe the categories of personal information we have collected and the entities to whom we may have disclosed that personal information for business purposes, as well as those to whom we have “sold” or “shared” that personal information. For more details on why we may share, sell, or disclose personal information to each of the third parties listed, please refer to the “How We Disclose Your Personal Information” section (Section 4) of our Privacy Notice.

Personal Information That May Be Disclosed for a Business Purpose

Personal Information

Categories of Third Parties to Whom Personal Information May Be Disclosed for a Business Purpose

Identifiers

Includes real name, alias, current and former postal address, telephone or mobile contact number, email address, unique personal identifier, online identifier, or other similar identifiers.

  • Service Providers
  • Business Partners
  • Professional Advisors
  • Government Entities, Law Enforcement, and Similar Third-Party Entities
  • Third Parties Involved in Potential Business Transactions

Professional or Employment-Related Information

Includes details such as your company name, industry, role within your company, educational and professional background, information about data users in your organization who may be authorized to use your account, and additional details related to the organization with which you are affiliated.

  • Service Providers
  • Professional Advisors
  • Government Entities, Law Enforcement, and Similar Third-Party Entities
  • Third Parties Involved in Potential Business Transactions

Commercial Information

Includes payment and encrypted credit card information and your, or your company’s records of Services purchased, obtained, or considered.

 

  • Service Providers
  • Professional Advisors
  • Government Entities, Law Enforcement, and Similar Third-Party Entities
  • Third Parties Involved in Potential Business Transactions

User Feedback and Surveys

Includes feedback provided about your experience with our Services. If you decide to participate, we may collect personal information from you in connection with these activities.

  • Service Providers
  • Professional Advisors
  • Government Entities, Law Enforcement, and Similar Third-Party Entities
  • Third Parties Involved in Potential Business Transactions

Your Communications With Us

Includes name, email address, postal address, and telephone number.

 

  • Service Providers
  • Professional Advisors
  • Government Entities, Law Enforcement, and Similar Third-Party Entities
  • Third Parties Involved in Potential Business Transactions

Search Criteria

Includes information such as names, phone numbers, or addresses relevant to searches performed through our Services.

  • Service Providers
  • Professional Advisors
  • Government Entities, Law Enforcement, and Similar Third-Party Entities
  • Third Parties Involved in Potential Business Transactions

Internet or Other Electronic Network Activity Information

Includes your Internet Protocol (IP) address and Internet Service Provider (ISP). We also gather data regarding your interaction with our Services, such as the pages you visit before, during, and after using our Services, the content and links you engage with, the frequency and duration of your activities, and other related usage information.

  • Service Providers
  • Professional Advisors
  • Government Entities, Law Enforcement, and Similar Third-Party Entities
  • Third Parties Involved in Potential Business Transactions

Device Information

Includes your Media Access Control (MAC) address, mobile carrier, mobile advertising identifiers, and other unique identifiers. Additionally, we gather cookie identifiers, browser or device information, and information regarding your user settings.

 

  • Service Providers
  • Professional Advisors
  • Government Entities, Law Enforcement, and Similar Third-Party Entities
  • Third Parties Involved in Potential Business Transactions

Geolocation Information

Approximate location data derived from your IP address.

  • Service Providers
  • Professional Advisors
  • Government Entities, Law Enforcement, and Similar Third-Party Entities
  • Third Parties Involved in Potential Business Transactions

Preferences

Information related to your login or sign-in preferences, such as language.

 

 

  • Service Providers
  • Professional Advisors
  • Government Entities, Law Enforcement, and Similar Third-Party Entities
  • Third Parties Involved in Potential Business Transactions

 

Personal Information That May Be Sold

Personal Information

Categories of Third Parties to Whom Personal Information May Be Sold

Identifiers

Includes real name, alias, current and former postal address, telephone or mobile contact number, email address..

  • Customers
  • Business Partners

 

Personal Information That May Be Shared

Personal Information

Categories of Third Parties to Whom Personal Information May Be Shared

Identifiers

Identifiers such as online identifier, Internet Protocol address, and other similar identifiers.

  • Internet Service Providers

Internet or Other Electronic Network Activity Information

Includes your Internet Protocol (IP) address and Internet Service Provider (ISP). We also gather data regarding your interaction with our Services, such as the pages you visit before, during, and after using our Services, the content and links you engage with, the frequency and duration of your activities, and other related usage information.

  • Internet Service Providers

 

Device Information

Includes your Media Access Control (MAC) address, mobile carrier, mobile advertising identifiers, and other unique identifiers. Additionally, we gather cookie identifiers, browser or device information, and information regarding your user settings.

  • Internet Service Providers

Geolocation Information

Approximate location data derived from your IP address.

  • Internet Service Providers

 

Sensitive Personal Information.

We do not process sensitive personal information, including to profile or infer characteristics about you or other individuals.

Retention of Personal Information.

We store the personal information we collect for as long as necessary to fulfill the purpose(s) for which it was collected and for other purposes described in the “Retention of Personal Information section (Section 9) of our Privacy Notice.

We Do Not “Sell” or “Share” Personal Information of Children.

We do not have actual knowledge that we “sell” or “share” personal information about consumers under 18 years of age either as those terms are commonly understood or as they are defined under U.S. state privacy laws.

Your Privacy Rights

Consumer Rights.

If you live in a U.S. state and are an individual with rights granted under an applicable State Privacy Law, you may be eligible to request to exercise the privacy rights, as detailed further in our Privacy Notice. For your convenience, we have summarized certain key points below.

  • Request to Know. You may have the right to request confirmation of whether we are processing or have processed your personal information. Additionally, you may be able to request disclosure of the personal information we have collected about you, including:
    • The categories of personal information we have collected
    • The categories of sources from which such personal information is collected
    • The business or commercial purposes for collecting, selling, or sharing your personal information
    • The categories or specific third parties to whom we disclose or have disclosed your personal information
    • The specific pieces of your personal information that we maintain or have processed
  • Request to Delete. You may have a right to request that we delete the personal information that we may maintain about you.
  • Request to Correct Inaccurate Personal Information. You may have the right to request that we correct our copy of your personal information where it is inaccurate or incomplete.
  • Request to Opt-Out of Sale, Sharing, and Certain Profiling Activities. As explained in our Notice of Right to Opt-Out of Sale and Sharing of Personal Information, you may have the right to opt out of certain activities involving your personal information. Specifically, you can opt out of our “sale” of your personal information to third parties, the “sharing” of your personal information for targeted or cross-context behavioral advertising, and certain profiling activities that result in legal or similarly significant effects on you. However, please note that we do not use personal information for such profiling activities.

    It is important to understand that our Data Products use Publicly Available Information, which is not covered by U.S. state privacy laws. If you request to opt out of the sale of your personal information, we will try to apply your request to certain Publicly Available Information we collect, which may include email addresses, phone numbers, and addresses, as a courtesy. However, this will not remove the data from its original source. This means your information may still appear on other websites or be accessible through other services. Also, we regularly receive new public records so even if you opt out, your Publicly Available Information may appear in our Data Products again in the future.  We recommend you periodically refresh your opt-out request using the methods described below.
  • Request to Limit. You may have the right to request to limit the use or processing of your sensitive personal information for certain purposes. However, please note that we do not process sensitive personal information, including to profile or infer characteristics about you or other individuals.
  • Right to No Discrimination. You have a right not to receive discriminatory treatment for the exercise of your privacy rights.

Exercise Your Privacy Rights

  • Request to Know Your Personal Information. If you want to know what personal information we have about you, you can reach out to us in two ways:
  • Online: Visit our Privacy Portal
  • Phone: Call us at (877) 551-9855
  • Request to Delete Your Personal Information. If you are a Member and would like to request to delete your account information, please email us at support@leadsherpa.com or call us at (800) 889-9389. Please note that we may still retain certain information associated with your account for recordkeeping integrity, as well as to prevent fraud, resolve disputes, enforce our Terms of Use or other policies, take actions we deem necessary due to technical and legal requirements and constraints related to the security, integrity and operation of our LeadSherpa Applications.

    If you are a member of the general public, you can prevent your information from being displayed through our Services by using one of the following methods:
  • Online: Visit our Privacy Portal
  • Phone: Call us at (877) 551-9855
  • Request to Correct Your Personal Information. If you are a Member, you can correct the personal information associated with your account by emailing us at support@leadsherpa.com or by calling us at (800) 889-9389.

    If you are a member of the general public and have identified potential inaccuracies in the personal information that may be displayed through our Services, you can prevent that information from being displayed by opting out using one of the following methods:
  • Request to Opt Out. To opt out of the selling or sharing of your personal information, please choose one of the following methods:
  • Additionally, you must adjust your cookie settings or send an opt-out preference signal, such as the Global Privacy Control, to prevent the selling or sharing of personal information that may occur through the Collection Technologies we use. For detailed instructions, please refer to the Collection Technologies Preferences (Section 6) of our Privacy Notice.

How We Process Requests.

We will process your requests in accordance with applicable laws and subject to the following:

  • Verification Methods. Once you submit a request, we will verify that you are the consumer to whom the request pertains by matching the identifying information you provided (e.g., name, email address, phone number) to the information we maintain. Depending on the type of request you submit, we will attempt to match either two or three of the data points you provided. If we are unable to verify your request with the data points you provided, we may reach out to you for additional information to verify your request. Please note that opt-out requests do not require verification.
  • Authorized Agent. Your “authorized agent” can submit a request on your behalf using the same methods described above. We may ask the authorized agent to provide a signed authorization from you, confirming their authority to act on your behalf. Additionally, we might require you to verify your own identity directly with us.
  • Appeal. You may have the right to appeal our decision or response to your request. To exercise your right to appeal, you can submit an appeal request by emailing us at support@leadsherpa.com or calling us at (877) 551-9855.

California Metrics Reporting.

Below you will find information related to the CPRA requests received and handled by PropertyReach, as per the related regulation 999.317. This data corresponds to the time period beginning January 1, 2023 and ending December 31, 2023.

Request Type

Requests Received

Requests Complied With (in whole/in part*)

Requests Denied (in whole/in part**)

Average Reply Time

Median Reply Time

Right to Delete

19

0

19

1 Day

1 Day

Right to Opt-Out

9

1

8

1 Day

1 Day

Right to Know/Access

7

7

0

1 Day

1 Day

* Requests complied with in part because we do not have data that is subject to the CCPA in our system relating to the consumer, or not enough information was provided to positively identify the consumer in our records.

** Requests denied in whole or in part because we do not have data that is subject to the CCPA in our system relating to the consumer, or the data qualified for an exemption due to business record retention requirements and/or fraud prevention. 

Texas Data Broker Disclosure.

WE ARE A DATA BROKER REGISTERED UNDER TEXAS LAW.  TO CONDUCT BUSINESS IN TEXAS, A DATA BROKER MUST REGISTER WITH THE TEXAS SECRETARY OF STATE (TEXAS SOS). INFORMATION ABOUT DATA BROKER REGISTRANTS IS AVAILABLE ON THE TEXAS SOS WEBSITE AT HTTPS://WWW.SOS.STATE.TX.US.

 

Contact Us.

We welcome your inquiries and comments. If you have questions about our information practices or registrations, please contact us by emailing us at support@leadsherpa.com or by calling us at (800) 889-9389.

Changes.

We may update our Privacy Statements periodically, noting the date of revision at the top. If we make any material changes in the way we collect, use, and/or disclose personal information, we will endeavor to provide you with notice before such changes take effect, such as by posting a prominent notice on our website.